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CORE INFRASTRUCTURE

AMS and CRM

We find a better fit for your association management system or customer relationship management platform. We work with your team to identify specific areas of change needed, whether system changes are required, is it process changes, or both.

Customer Data Platform

When you use a Customer Data Platform (CDP), companies better understand behavior and how to engage customers best. Gone are the days of static dashboards. Instead, your first-party data is used effectively to increase revenue, improve customer experience, and reduce operational costs. 

Content Management

We help you choose a system that meets your needs while not overwhelming your staff. The bright shining features within a platform are often distracting, but our process allows you to weigh the priorities and capacity of your team against features and cost.

Financial Management Systems

We work to select the financial management or accounting system for your organization based on the business decisions that will drive your business forward. Key outcomes are as simple as tracking your financial data, executing your financial processes efficiently and effectively, and producing detailed and accurate reports and projections effortlessly. 

Learning Management

We work to define learning needs and translate that into a customer journey. Our process determines needs based on licensure, certification, or job competence, compelled through time-sensitive requirements versus moving at their own pace.

Virtual Events 
Platform

We help organizations develop the roadmap to transform virtual events into rich data sets. So whether you’re hosting online sessions or a full-on multi-day virtual conference, it is critical to understand how the platform ties into the tech stack to ensure the customer experience is flawless pre and post-event.

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